Return Policy     |    Privacy Policy

• At any time you can check the status of your order by logging in to 'My Account' located on the left hand toolbar.
   

• HOW TO ORDER:
  Orders can be placed online, by phone, or by mail in the US.  Canada orders can be placed online, or by phone only.  Orders outside the US/Canada are placed online only, and/or arranged via email.

• Visa, MasterCard, American Express, Discover Card, and PayPal
  
  (accepted via our secure server)
  Orders placed are reflected on your statement as:
  "TODAYSMUSIC.COM"

• We also accept payments via PayPal and Google Checkout.  Simply select the desired payment method during online checkout.
   

• LOCAL PICKUP:
  All orders are shipped, no local pickup is available.
   

• RETURN POLICY:
  Please read our Privacy, and Returns policies.
  International customers please read the information on importing regulations, and fees PRIOR to placing your order.  All orders/prices are in USD:  International policies
   

• SALES TAX:
  6% state sales tax will be applied, to the purchase price, on all orders shipped to Florida only.

• COUPONS:
  Coupons/promotions used during checkout apply towards a discount on the item(s) purchased only.  The coupon does not apply towards shipping costs.
   

• PAYMENT METHODS:
  All orders must be prepaid.
  
  USA:  For payment we accept Visa, MasterCard, American Express, Discover Card, PayPal, Google Checkout, Cashier's check/money order, and personal/business checks (USA only). 
  
  Personal/business checks must clear before shipment and will delay processing of your order.  If paying with a personal or business check it requires a 10 business day clearance (from our receipt of the check) before your order will ship.
  
  CANADA: We accept all major credit cards, a Canada Post Money order payable in USD, or a bank wire transfer.  No personal/business checks.
  
  Outside USA/CANADA:  We may accept credit cards for certain value items, but reserve the right to request a bank wire transfer at any time.  Generally, the payment method will be a bank wire transfer.  Please read our International policies for further details.  Contact us for other payment alternatives.
   

• SHIPPING METHODS/POLICIES:
  Shipping quotes are available by simply adding the desired products to your shopping cart and entering in the zip code the order will be shipped to.  Prices are based upon the total weight, and destination of the order.  We ship with FedEx, UPS, DHL and the US postal service.  FedEx and US postal service shipping is offered during checkout.  UPS, or DHL shipping can be substituted upon request.
  
  USA (contiguous 48 states only)
  Our default shipping method is via FedEx.  Ground orders are automatically shipped via FedEx Home Delivery to residences, and FedEx Ground to businesses.  USPS Priority / Express mail is offered.  We can also substitute the equivalent UPS, or DHL services.  If you have a certain preference, please let us know during checkout. 
  
  Upgrades:  Certain lightweight items may be shipped via USPS Priority Mail shipping for the same price as FedEx Ground.  This results in a faster delivery at no additional cost and is done at our discretion.
  
  UPS, or DHL shipping can also be substituted upon request for the same price.  Simply choose the appropriate FedEx service, and mention 'ship via UPS' or 'ship via DHL' in the Special Instructions during checkout.  Your order will then ship via the requested carrier's equivalent service for the same price.  Please note:  We do not ship collect, or third party billing.
  
  PO BOX ORDERS
  If a PO BOX is given as the only shipping address you must select USPS Priority Mail or USPS Express Mail during the checkout.  FedEx does not deliver to PO boxes.  If you select FedEx Ground shipping we will email and ask for a street address.  Or, you can change to Priority Mail shipping to have it delivered to a PO box.  We do not guarantee the delivery time in transit via US mail.
  
  USA (HI, AK, PR, VI, APO/FPO)
  We currently offer USPS Priority Mail, and USPS Express Mail to these destinations.  When arranged in advance, we can also offer FedEx/UPS/DHL methods to HI, and AK.  Orders shipped to Puerto Rico, and the Virgin Islands will require a signature at delivery.  USPS Priority mail will generally take 3-4 business days to AK, or HI.  3-5 business days to PR, 4-6 business days to the VI.  The time in transit varies for orders sent to APO/FPO addresses.
  
  OUTSIDE THE USA
  International orders are shipped via First Class International, Priority Mail International, or Express Mail International (EMS).  We can also ship via courier (UPS/FedEx/DHL) when arranged in advance.  Duties and taxes may be due for importing merchandise into the destination country.  Please read our International policies prior to ordering.
   

• SHIPPING TRANSIT TIMES:
  Ground orders generally ship out within one to two business days from the time they are placed.  FedEx Express orders, (FedEx Priority Overnight, FedEx 2 Day) will generally ship the same business day if placed and approved before 2:00 PM Eastern (check with us to confirm availability of same day shipping).  Priority Mail is generally 2 - 3 business days from shipment and Express mail 1 - 2 business days from shipment.

• Orders are not shipped on Saturdays, Sundays, and carrier holidays.  Please allow 3-10 business days for delivery after your order has shipped (Ground shipping only).  Expedited shipping options are offered during checkout for quicker delivery times.  Shipping is always quoted in business days.  If you select 3-day shipping, for example, it does not necessarily mean your order will be delivered 3 days from shipment.  Saturdays, Sundays, and carrier holidays do not count towards the three business days.  You can login to 'My Account' and retrieve the package tracking number after the order is sent.  The tracking number will also be included in the shipment confirmation email.

• PRIORITY OVERNIGHT
  10:30 AM delivery may not be available to all zip codes.  In certain zip codes the overnight delivery occurs in the afternoon.  The 10:30 AM delivery time is not guaranteed during peak season (Dec 17th - 24th).  Overnight deliveries, during this time, can occur later in the day.

• OVERNIGHT (SATURDAY DELIVERY) -
  If ordering Priority Overnight on Thursdays AFTER 2:00 PM Eastern, or Fridays BEFORE 2:00 PM Eastern, you can request Priority Overnight with optional Saturday delivery option (check with us to confirm availability of same day shipping).  Simply place the order online with regular Priority Overnight and specify 'SATURDAY DELIVERY' in the special instructions.  An additional fee of $12.50 will apply for Saturday Delivery.  You may also order via phone.  If your order is shipping Priority Overnight on Friday and you do not specify 'SATURDAY DELIVERY', then the order will be delivered Monday instead (unless Monday is a carrier holiday).

• FedEx Home Delivery (RESIDENTIAL FEDEX GROUND) transit days are Tuesday-Saturday, not including shipper holidays.

• Please note that all orders valued at $500, or more, may require a signature at delivery, regardless of the shipping method used.

• LOCAL PICKUP:
  All orders are shipped, no local pickup is available.

• If you have any questions please do not hesitate to contact us at:  orders@todaysmusic.com.

• We look forward to serving you.

  Shipping Transit Times for FedEx GROUND shipments:
  If your order shipped via FedEx Ground, please refer to the chart below, as a guide, to estimate the expected date of delivery.  If you created a customer account when you placed your order, please login to retrieve your FedEx tracking number.  Packages are shipped from Bradenton, FL.
  
  NOTE:  Saturdays, Sundays, and FedEx holidays do not count towards business days for shipping.  There are also no FedEx pickups on Saturday, Sunday, or FedEx holidays.  Exception:  FedEx Home Delivery (Residential Ground) transit times are Tuesday - Saturday not including FedEx Holidays.  Saturday delivery may not be available to some zip codes.  Ground delivery to certain rural zip codes may require 1 - 2 business days additional transit time.

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  Shipping Transit Times for UPS GROUND shipments:
  If your order shipped via UPS Ground, please refer to the chart below, as a guide, to estimate the expected date of delivery.  If you created a customer account when you placed your order, please login to retrieve your UPS tracking number.  Packages are shipped from Bradenton, FL.
  
  NOTE:  Saturdays, Sundays, and UPS holidays do not count towards business days for shipping.  There are also no UPS pickups on Saturday, Sunday, or UPS holidays.