To check the status of your order please login to your account or, email us your order number, and shipping address.
For all other inquiries please see below.

Telephone hours:
10:00 AM - 4:30 PM Eastern Time
Monday - Friday
Closed SAT/SUN/Holidays

Shipping Transit Times for FedEx GROUND shipments:
If your order shipped via FedEx Ground, please refer to the chart below, as a guide, to estimate the expected date of delivery.  Transit times are quoted in business days (not including Saturday/Sunday/Holidays).  If you created a customer account when you placed your order, please login to retrieve your FedEx tracking number.  Packages are shipped from Bradenton, FL.

NOTE:  Saturdays, Sundays, and FedEx holidays do not count towards business days for shipping.  There are also no FedEx pickups on Saturday, Sunday, or FedEx holidays.  Exception:  FedEx Home Delivery (Residential Ground) transit times are Tuesday - Saturday not including FedEx Holidays.  Saturday delivery may not be available to some zip codes.  Ground delivery to certain rural zip codes may require 1 - 2 business days additional transit time.

Shipping Transit Times for UPS GROUND shipments:
If your order shipped via UPS Ground, please refer to the chart below, as a guide, to estimate the expected date of delivery.  Transit times are quoted in business days (not including Saturday/Sunday/Holidays).  If you created a customer account when you placed your order, please login to retrieve your UPS tracking number.  Packages are shipped from Bradenton, FL.

NOTE:  Saturdays, Sundays, and UPS holidays do not count towards business days for shipping.  There are also no UPS pickups on Saturday, Sunday, or UPS holidays.