To check the status of your order please login to your account or, email us your order number, and shipping address.
For all other inquiries please see below.

Telephone hours:
10:00 AM - 4:00 PM Eastern
Mondays / Wednesdays / Fridays
(leave message if necessary)

Shipping Transit Times for FedEx GROUND shipments:
If your order shipped via FedEx Ground, please refer to the chart below, as a guide, to estimate the expected date of delivery.  Transit times are quoted in business days (not including Saturday/Sunday/Holidays).  If you created a customer account when you placed your order, please login to retrieve your FedEx tracking number.  Packages are shipped from Bradenton, FL.

NOTE:  Saturdays, Sundays, and FedEx holidays do not count towards business days for shipping.  There are also no FedEx pickups on Saturday, Sunday, or FedEx holidays.  FedEx Home Delivery (Residential Ground) transit times are Tuesday - Saturday not including FedEx Holidays.  Saturday delivery may not be available to some zip codes.

Shipping Transit Times for UPS GROUND shipments:
If your order shipped via UPS Ground, please refer to the chart below, as a guide, to estimate the expected date of delivery.  Transit times are quoted in business days (not including Saturday/Sunday/Holidays).  If you created a customer account when you placed your order, please login to retrieve your UPS tracking number.  Packages are shipped from Bradenton, FL.

NOTE:  Saturdays, Sundays, and UPS holidays do not count towards business days for shipping.  There are also no UPS pickups on Saturday, Sunday, or UPS holidays.